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Standards, Procedures & Methodologies:
• Microsoft Operations Framework (MOF)
• Information Technology Infrastructure Library (ITIL)
• Six Sigma
• Sarbanes-Oxley (SOX)
L-3 Communications
Advanced Infrastructure Engineer (Active Directory / Exchange)
• Designed a Windows 2003 R2 Microsoft Active Directory (AD) / Exchange Server 2003 infrastructure to replace existing Windows 2000 AD / Exchange 2000 infrastructure (2 locations, 2,000+ nodes)
• Replaced existing Windows 2000 domain controllers (software and hardware) with new Windows 2003 R2 domain controllers (software and hardware) during production hours without a loss of connectivity.
• Replaced existing Exchange 2000 server (software and hardware) with a new Exchange 2003 server (hardware and software) Mailbox migrations were performed gradually at night during a 2 week period.
• Organized existing AD objects to assist with day to day administration (Organizational Units (OU), groups, departments, users, servers, PCs, laptops, printers etc.)
• Implemented group policies to manage domain / PC / user security.
Servers: Windows 2000 – 2003 R2, Exchange 2000 – 2003, VMware Server & Workstation, WSUS and Microsoft Cluster Server.
Xerox Global Services
Sr. Systems Engineer
• Provided WAN infrastructure support for 20,000+ nodes with an emphasis on secure connectivity and reliable communication.
• Utilized Microsoft IAS Server 2000 to perform centralized connection authentication, authorization, and accounting for dial-up and virtual private network (VPN) connections.
• Utilized Microsoft ISA 2004 Servers to control Internet access and to provide secure connectivity to internal IIS Server applications.
• Supported Microsoft Exchange Server 2000, Outlook and OWA (Outlook Web Access) email connectivity.
• Created and managed Microsoft Active Directory (AD) Organizational Units (OU), objects, policies, users and groups.
• Managed DNS (fault tolerant / round-robin), WINS, DHCP, HTTP, HTTPS, FTP, SSL, VPN, and advanced TCP/IP settings / connectivity (multi-homed domains).
Servers: Windows 2000 – 2003 R2, ISA 2000 - 2004, Exchange 2000 – 2003, SMS 2003, SQL 2000-2005, Citrix Metaframe Presentation Server, Microsoft Virtual Server & PC, VMware Server & Workstation, MOM 2005, WSUS and IIS 5.0 - 6.0.
Daimler Chrysler / Behr America
Sr. Network Administrator / LISO (Local Information Security Officer)
• Managed LAN/WAN operations, functionality and connectivity for 3 locations: Behr Dayton Thermal Products of Dayton OH, Behr Service of Kettering OH and Behr / Mercedes MBUSI Warehouse of Vance AL (5,000+ nodes)
• Replaced existing analog PBX with a Cisco Systems VoIP Telecom System.
• Migrated Novell Netware 5.1 environment to a Windows 2000/2003 domain.
• Utilized Microsoft Active Directory (AD) to manage objects, policies, users and groups.
• Updated AS400 to SAP R/3 client / server enterprise application software.
• Upgraded legacy Norand 900 MHz wireless scanning system to Cisco Systems 802.11G 54 Mb scanning environment (managed by Cisco Works Wireless LAN Solution Engine WLSE)
• Deployed operating systems, software installations and updates remotely with NetInstall system management software.
• Provided fault tolerance utilizing Veritas Backup Exec for Netware 5.1, and Windows 2000.
• Utilized Dell Openmanage and HP Openview for remote configuration and monitoring.
• Maintained network access/security through utilization of ACL and VLAN configurations on all Cisco Routers and Switches.
Servers: Windows NT 4.0, 2000, 2003, SQL 2000 – 2005, Microsoft Cluster Server, SMS 2.0, WSUS, Lotus Notes, Novell Netware 5, Allen-Bradley, AutoCAD, SAP/R3, Citrix Metaframe Presentation Server, VMware Server & Workstation, Sciemetric, Simplex-Grinnell, GeniFax, Ceridian HR, Engage, Hunkar and Paulson.
Modern Technologies Corporation Intl.
Network Administrator
• Managed Active Directory objects, policies, users and groups.
• Configured and secured Cisco Systems switches and routers.
• Maintained network security via Symantec Corporate Antivirus software.
• Configured TCP/IP, DHCP, DNS, WINS, VPN, RRAS connections and settings.
• Implemented / tested backup and recovery procedures using ARCServeIT for tape library.
• Documented network hardware, software, and IP addresses with Microsoft Visio software.
Servers: Windows NT 4.0 - 2000, Exchange 5.5 - 2000, Proxy 2.0, IIS 4.0-5.0 and Small Business Server 4.5 - 2000.
Flowserve Corporation
Sr. PC/LAN Technician
• Provided hardware and software support for 100+ servers, 1200+ desktops
and 500+ laptop computers.
• Configured Windows NT 4.0 Servers - TCP/IP, WINS, DNS, DHCP, EDI,
AutoCAD, file and print servers.
• Evaluated security policies based on user and group needs.
• Administered Microsoft Access and Microsoft SQL 7.0 / 2000 Server databases.
• Regulated and tested disaster recovery procedures.
• Implemented backup and recovery procedures using Veritas Backup Exec software.
• Utilized SNMP and network packet analyzers to troubleshoot network performance.
Servers: Windows NT 4.0 - 2000, SQL 7.0, SNA 4.0 and Exchange 5.5.
Microsoft Operating Systems:
Microsoft Windows - 3.11, 95, 98, Millennium (ME), Windows NT Workstation 3.51, NT 4.0 Workstation, NT Server 4.0, Small Business Server 4.0 – 2003 R2, Windows 2000 Professional, Windows 2000 Server / Advanced Server, Windows XP Home / Professional, Windows 2003 Server Standard / Enterprise R2, Windows Vista Ultimate and Windows Server 2008 Standard / Enterprise.
Microsoft Server Platforms:
System Center Operations Manager, SharePoint, WSUS, MOM 2005, Microsoft Cluster Server, Virtual Server / Virtual PC, Exchange 5.5 - 2007, Internet Information Server (IIS) 4.0 - 6.0, Proxy 2.0, IAS 2000, ISA Server 2000 - 2004, SMS Server 2.0 - 2003 and SQL Server 7.0 – 2005.
Other Operating Systems / Platforms:
Novell Netware, Lotus Notes / Domino, Free BSD 4.5, BEOS, Red Hat Linux, Corel Linux, Linux Mandrake and Ubuntu Linux.
Specialized Hardware:
Dell, HP & Compaq (PCs, laptops, servers), Dell Blade servers, Compaq & HP SANs, Cisco PIX 500 and 525 firewalls, Cisco 2600 and 1800 series routers, Cisco 2900, 3500 and 4500 series switches, Cisco 5500 ASA, Watch Guard firewalls, Barracuda anti spam firewall, Meridius email gateway / anti spam appliance and Facetime anti spyware / GEM server appliances.
3rd Party Software:
Citrix Metaframe Presentation Server, VMware Server / Workstation, Dell Open Manage, HP Open View, Microsoft Internet Explorer Versions 3.0 – 7.0, Microsoft Visual Source Safe, Microsoft Visio 1998-2007, MS Outlook / Office 97–2007, Project 98 - 2002 Auto CAD 12 - 2006, AT&T VPN Software, Quantum Database Software, Engage, Ceridian HR, Simplicity, RS Logix 5, 500 and 5000, Siemens System 7, Allen Bradley Panel Builder 16 and 32, Allen Bradley RS Logix 5, 500 and 5000, Sciemetric Inspection, Gage Pack 2000, Simplex Grinnell, Tiscor Fireproof XT, Power Shop, Freightworks, Middleware, TEACs, Harbinger EDI, SQL Anywhere, Rumba 2000, Shiva Dial Out Chooser, Attachmate, Quicken, Quick Books, ARCServeIT, Veritas Backup Exec, IP Monitor, Symantec Corporate Antivirus 7 - 11, Norton Antivirus 5.0-2008, Norton Firewall 2001-2007, Network Associates Virus Scan, Symantec’s Ghost, Citrix ICA, Zone Alarm Firewall, Sygate Firewall, and AnalogX Proxy and VNC (Tight, Real etc.) Certifications: Microsoft Certified Systems Engineer (MCSE)Microsoft Certified Professional (MCP) Certified Cisco Network Associate (CCNA)
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